Frequently Asked Questions
Our apartment community falls within the Papillion-La Vista Public School District.
While there isn't public transportation close by, ride-sharing services like Uber, Lyft, and taxis are available for your transportation needs.
Our apartment community offers free parking spaces for our residents.
Packages are delivered directly to resident apartments, we do not accept packages in the office
LEASING AND RENTING
While appointments are preferred, we also accept walk-ins. We welcome you to come by and visit us at your convenience.
To apply for an apartment, please visit our property website and submit an application online. It's a quick and easy process that allows you to apply from the comfort of your own home. Click here to apply!
Gas, water, sewer and trash services are included in the monthly rent.
You can choose Bloom Broadband as your provider for both Internet and Cable services.
Yes, we offer short-term leases subject to availability and demand.
MAINTENANCE AND REPAIRS
Yes, our community provides on-site maintenance services. We also offer 24-hour emergency maintenance services provided by our technicians who live on-site. This ensures our residents have a comfortable, worry-free living experience.
Submit a work order by using your online Resident Portal to request a repair. For after-hours emergencies, call the office and follow the prompts to our emergency maintenance. Click here to log into your Resident Portal.
You are not required to be present during maintenance visits unless you prefer to be.
Yes, we do provide emergency on-call maintenance services. Our team is available 24/7 to address any urgent issues that may arise. Please don't hesitate to contact the office and follow the prompts to reach our emergency maintenance line.
If you find yourself locked out of your apartment, simply utilize the lockout feature in the SmartRent app or contact SmartRent Support for direct assistance. SmartRent Support can be reached 24/7 at (833) 767-8736 or [email protected]
RULES AND GUIDELINES
Our community offers some buildings that are smoke-free. To learn more about our smoke-free options, please contact the office. We'd be happy to provide you with all the details and help you find the perfect smoke-free apartment that suits your needs based on our current availability.
Certainly! We offer apartment transfer options both within our on-site community and to our sister communities. If you're interested in relocating to a different apartment or community, please reach out to our leasing team, and they will provide you with the necessary information and guide you through the transfer process.
No, we do not permit advertising your apartment home on websites like Airbnb or Vrbo. Our rental agreements strictly prohibit subleasing or short-term rentals through these platforms. If you have any questions about your lease agreement, contact our management team.
MOVING IN AND MOVING OUT
We provide a thorough redecoration process that includes repainting and deep cleaning including carpeted areas, and repairs to ensure a move-in-ready home for our residents. It's part of our commitment to providing the best move-in experience possible.
We encourage our residents to make their apartments feel like home by hanging pictures, mounting TVs, painting walls, or decorating with other personal touches. If you would like to decorate your apartment, please return it to its original condition/color prior to move out.
If you need to break your lease, an Early Termination Fee, which varies based on your lease agreement, is required. This fee is due at the time you give your written move-out notice.
Didn't find an answer?
Our team is always ready to answer your questions.
I have lived here for a year and am renewing. I will continue to live here. Best apartments I have ever lived in. The apartments are big, safe and beautiful. The Management, Office Staff and Maintenance guys are amazing. If you put in a maintenance request, they are there unbelievably fast. The whole team really does care about the property. Thank You All! - Resident- Apartments.com
We broke our lease at a dumpy apartment for this place because we fell in love as soon as we toured. It helped that one of my friends lives here and gave us such positive thoughts on the place. The maintenance team is absolutely amazing and respond to problems within 24 hours and the emergency maintenance helps for things that may happen in the middle of the night that you can't wait to be fixed. The leasing team is also outstanding and has been nothing but helpful... - Verified Resident- Apartment Ratings
Love it! It's a quiet community in a good location and I couldn't be happier to live here. We get a lot of natural light and the vaulted ceilings make the space feel huge. My boyfriend and I are already talking about renewing our lease and staying here until we can afford a house. We are in no rush to move out. There is also really good communication between management and us, I feel like I always know what's going on. - Verified Resident- Apartment Ratings
I have lived in a lot of apts in Omaha. Brentwood Apartments is the best! They keep everything up, safe, quiet and the office staff is OUTSTANDING! Maintenance is outstanding also! They are very understanding and caring. - Verified Resident- Apartment Ratings
Very happy here. As a wheelchair bound person, can’t express how happy I am with the wider hallways and doorways. Maintenance is beyond excellent. Quick responses, and problem’s always resolved. Also, great neighbors. Love living here. - Kim- Google
Best apartment complex. Hands down the best people running it. Great place to live.. - Resident- Google
Brentwood Park Apartments is the BEST!!! I have lived in a few apartments in Omaha over the years, this is the best. Maintenance and Office Staff are amazing. - Lana- Google
Rented a place here sight unseen because of location, amenities and price point and couldn’t have been happier. On site maintenance was always all over any issues, office staff was very friendly and helpful and the apartment itself was spacious and nice for the price I was paying. Easily better than any rental experience I’ve had on the west coast, would definitely rent from this company again. - Tucker- Google